Can you help me with my online order?
Yes, you can learn how to order online with Desert Biologicals here or send us an email orders@desert-bio.com
Do you ship to Universities both big and small?
Yes, for over 25 years Desert Biologicals has built fantastic working relationships with college universities, research labs, and more!
Which carriers do you ship with?
We ship all of our orders exclusively through FedEx
Can I use my own FedEx account for shipping?
Yes, if you put in your orders notes or on your PO, we can use your FedEx shipping number.
Will my shipment be insured?
Yes, shipments are insured for the invoice value.
What forms of payment do you accept?
Credit card and checks are preferred 🙂
Can I request a quote for an item from Desert Biologicals?
Yes, please use the contact form here
Do you offer net terms?
Yes, depending on the customer and product order we can offer net terms. Please use the contact form here or email us for more details orders@desert-bio.com
I placed my online order, what happens next?
Our team will receive your and alert you your order has been received. Depending on the product, we will process your order and email you with an estimated delivery date. Once your order ships, our accounting team will send you an email with FedEx tracking information.
Do you provide SDS for products?
Yes, Safety Data Sheets are available for all products upon request on their respective product pages. Click here to scroll through our full list of products available.
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